stirner escribió:Hoy se cumplen 39 dias desde el pago .Puedes reclamar a PayPal antes de que hayan transcurrido 45 dias desde el pago . Todavia estas a tiempo .Normalmente ,si no recibes el producto Paypal te devuelve el dinero tras una serie de tramites de los que se encargan ellos . Antes de recurrir a Paypal conviene enviar un email al vendedor .
Este texto de un mensaje a enviar en tus circunstancias al vendedor es de Xrayboy . Tu puedes redactar otro ,pero el de Xray me parece impecable :
44 days ago I paid this item and has not arrived. Order #11*** Tracking RA*****CN Other items purchased in earlier and later dates from China have arrived. This msg and dispute gives you 15 days more, which I will wait patiently for shipment to arrive in. I'll wait until the time limit to report to Paypal, but it is my duty to protect my interests in this transaction. I hope you can understand.
¿El envio era con tracking?
Les mandé un mail en pero en castellano de la meseta y me contestaron esto:
We shipped your order on 4/13 9:11 within 24 hours it was placed.
Please be assured that your package is on its way to you. You can find a snapshot of your package when it left our facility here:
https://www.fasttech.com/account/order/A.........
As you have selected the regular airmail shipping method during checkout, the estimated delivery time is up to 30 working days. It does not provide tracking and time guaranteed service due to the low price. This is as quoted on the checkout screen. Keep in mind that FastTech is located in Hong Kong as displayed on the contact us page, and that's where airmail packages originate.
We'd like to take this opportunity to explain that multiple shipping methods are available during checkout and, regular airmail is the least speedy method of shipment available at FastTech. You can find a list of our shipping methods and a comparison of them here:
http://support.fasttech.com/FAQ/what-ar ... ng-methods
For instance, the registered airmail service we offer takes about 14 days to deliver. Registered airmail is absolutely free for orders $15 or more, and otherwise costs only about $1 to upgrade.
FastTech makes sure all in-stock orders leave our hands in about 1 to 2 business days they are placed. Once they are shipped, the delivery time solely depends on the the shipping method you have chosen during checkout.
Please give it some time and it will be delivered.
Please let us know if there is anything else we can help with. Thank you.
No lo hice con tracking, vamos ni idea. Gracias por el texto en inglés. Por cierto, pensaba que a Paypal se reclamaba a partir de esos 45 días.
Un saludo y gracias.