Sí, es por la Lettfire.
Aquí pongo el mensaje:
Thanks for contacting us.
We are so sorry for the inconvenience.
Please check your account and find the "My ticket" to reply to it.
Thank you.
For the order:
Regarding the item, We have 2 options to offer:
1) Change the item,please browse our website to find a similar item here link
http://www.gearbest.com/ and send us the link(url) of the item you would like instead by replying to this message.
2) Cancel the item and we will refund you $USD143.79 on your GB wallet future purchase. Your also could have 5 times point .
(e.g. If your item is 1usd = 5 points ,3usd=3*5 points => get 15 points etc).
You can use both your wallet and points to purchase your future products.
Learn more about wallet benefits :
http://www.gearbest.com/m-article.htm?id=111
Check out to use point :
http://www.gearbest.com/about/about-poi ... l?157wrew=
We will do our best to help you.
Please contact us at any time if you require further assistance.
Have a nice day!
Best regards
Waiola
Gearbest Customer Service
http://www.gearbest.com/
Aunque en la página de GB pone como utilizarlo.